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Job Listing Food Services, Hospitality, Tourism
Food Services, Hospitality, Tourism
BANQUET SERVER
Hours PART TIMELocation Squilax, B.C
Wage To Be DiscussedDate Posted Nov 7,19
Description
The Quaaout Lodge conference centre is looking for enthusiastic, energetic, and friendly individuals to help assist in our
banquets department. This role offers the opportunity to gain experience in the fast paced food service industry while
learning from experienced industry leaders. This is a great starting point to a strong career in the hospitality industry.
Skills and Requirements
Integration of Secwepemc culture into all aspects of the Resort experience
• Communicate food and beverage orders from clients to back of house staff
• Serve food and beverages to guests
• Perform frequent food quality checks with guests
• Provide food and beverage product knowledge when requested
• Learn and utilize proper serving techniques
• Practice responsible alcohol service
• Cash out and reconcile cash with total sales
• Maintain contact with clients before, during, and after events to ensure overall satisfaction
• Develop personal skills and capability through on-going training and mentorship
• Senior Management reserves the right to change, rescind, add or delete the functions of this position at any
time.
Knowledge, Skills and Abilities:
• Secondary school diploma is required
• Excellent communication skills
• Professional appearance and attitude
• Strong customer service ability
• Cash handling experience is an asset
• Efficient time manager
• FOODSAFE certification
• Serving It Right certification

Employment Opportunity
Banquet Servers and Bartenders are required to work primarily evenings, weekends, and Holidays.
To Apply Contact If you would like to be a part of our food and beverage service team, please submit your resume and cover
letter to:
Quaaout Lodge
In person: Quaaout Lodge front desk – 1663 Little Shuswap Lake Rd
Email: jobs@quaaoutlodge.com
Fax: 250.679.3220
DINING ROOM MANAGER
Hours Full - Time PermanentLocation Squilax, B.C.
Wage To Be DiscussedDate Posted Dec 5,19
Description
The Dining Room Manager assists and compliments the Food and Beverage Operations Manager and Director/Executive Chef in our goal to control all restaurant operations at the Quaaout Lodge. This role will help ensure desired levels of service and product quality are met through the successful management and mentorship of staff.
Skills and Requirements
• Integration of Secwepemc culture into all aspects of the Resort experience.
• Ensure health and safety regulations are followed in accordance with company policies and
relevant law
• Assist with the organization, direction, and evaluation of food and beverage quality levels based
on well-defined service expectations.
• Manage, motivate, schedule, recruit, and train dining room staff while ensuring relevant HR
policies are followed (appraisals, discipline, etc.)
• Assist in purchasing and control of beverage inventory, continually using resourcefulness to
improve the overall profitability
• Assist with planning and implementation of special events including theme evenings and
collaborative wine makers dinners
• Attend meetings and contribute to resort strategy and policy making
• Ensure health and safety regulations are followed in accordance with company policies and
relevant law
• Monitor and maintain cleanliness of dining room and work areas
• Assist in developing relationships with current and future suppliers
• Develop and maintain wine and beverage menus to align with vision and concept of dining room.
• Develop and maintain dining room sales initiatives and special to ensure financial goals are being
met.
• Develop personal skill and capability through on-going training and mentorship
• Build a collaborative relationship with kitchen team to provide unified team approach to
excellence in food quality and service.
• Senior Management reserves the right to change, rescind, add, or delete the functions of this
position at any time.
• Ability to lift 25 to 50 pounds. The employee may be required to walk or stand for long periods of time.
Must have fine motor skills and be able to bend, climb, balance, reach, stoop, kneel, crouch, or crawl
without hindrance. While performing this job, employee will be subject to sunlight, heat, wet or
humid conditions.

EQUIPMENT AND SOFTWARE:
Resort Suite Software
Microsoft Word, Excel and Outlook
Photocopier and fax
To Apply Contact jobs@quaaoutlodge.com
WEDDINGS AND EVENTS COORDINATOR
Hours Full - TimeLocation Squilax, B.C.
Wage To Be DiscussedDate Posted Dec 5,19
Description
The Quaaout Lodge and Spa (Resort) has an exciting opportunity for an enthusiastic and energetic
wedding-focused Events Coordinator to join our Sales and Events team. This is an exciting position that
will focus mainly on the continued development and elevation of our rapidly growing wedding program.
The Wedding & Events Coordinator will ensure clients that have booked at the Resort receive attentive,
prompt and qualitative service as the main point of contact for all weddings and special events. The
Wedding and Events Coordinator is the key contact and liaison between the Client, Resort and outside
vendors in a coordination capacity. The Coordinator will quickly and clearly communicate any operational
changes or updates to all departments and ensure that our wedding guests experience a memorable and
seamless event.
This position works congruently with our Corporate Sales Coordinator, supports the Sales and Events
department and reports directly to the Events Manager (EM).
Skills and Requirements
• Accurately develop and finalize operational details for Banquet Events Orders (BEO’s) for
distribution within a set guideline
• Attend pre-con meetings when required
• Tour and entertain potential and existing clients in the absence of the Events Manager or
Corporate Sales Coordinator
• Attend meetings and contribute to event strategy and policy and operations
• Ensure health and safety regulations are followed in accordance with company policies and
relevant law
• Establish and maintain a positive, professional relationship with clients before, during, and after
events to ensure overall satisfaction
• Build a collaborative relationship with other departments to provide a unified team approach to
excellence in product quality and service
• Be available for clients during evening & weekends as needed to secure business and assist
during events
• Meet with client at start of program and maintain additional operational support throughout the
lifespan of the event
• Review final billing and folios before group checks out or receives bill
• Track and manage the master calendar of approved/confirmed events and pending inquiries for
events
• Follow up calls with client to post conference to solicit feedback and future business to generate
referrals for sales department
• Works closely with all operating departments to exceed guest expectations by providing clear,
timely and effective information
• Assist the EM with generating proposals and contracts to potential clients
• Assist and collaborate with planning and implementation of special events
• Complies with resort policies and procedures
• Maintain and organize client files while keeping the job purpose, front of mind
• Utilize the Resort Suite Software as a sales tool and to help assist and achieve a high level of
organization and effectiveness
• Integration of Secwepemc culture into all aspects of the Resort Experience
• Remaining current with event and wedding trends and services within the hospitality industry
• Support the EM overall with all tasks and duties which align with the job purpose and overall
success and betterment of the Quaaout Lodge
• Additional tasks and responsibilities which align with the job purpose and overall success and
betterment of the Quaaout Lodge Sales and Event department
• Fulfill the role in any capacity deemed appropriate to achieve our vision of being the #1 indigenous
resort in the nation
• Weekly hours of work will be Wednesday to Sunday.
Qualifications:
• Previous event planning, event management experience in a banquet, hospitality, hotel, catering
and/or restaurant capacity is a strong asset
• A degree, diploma, certificate or relevant experience in Event Management, Hospitality, Hotel
Management, Culinary Arts, and Travel/ Tourism (or another related field) is preferred
• Strong administrative and multi- tasking skills
• Exceptional organization skills with acute attention to detail
• Aptitude for problem solving with strong analytical and decision-making skills
• Ability to effectively manage clients utilizing a high degree of patience, tact and diplomacy
• Effective verbal and written communication skills. Ability to adapt communication style to suit
• different audiences
• Proficient knowledge of Microsoft Word, Excel, Outlook
To Apply Contact jobs@quaaoutlodge.com
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The Employment Program of British Columbia is funded by the
Government of Canada and the Province of British Columbia