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Job Listing Food Services, Hospitality, Tourism
Food Services, Hospitality, Tourism
BANQUET SERVER
Hours PART TIMELocation Squilax, B.C
Wage To Be DiscussedDate Posted Nov 7,19
Description
The Quaaout Lodge conference centre is looking for enthusiastic, energetic, and friendly individuals to help assist in our
banquets department. This role offers the opportunity to gain experience in the fast paced food service industry while
learning from experienced industry leaders. This is a great starting point to a strong career in the hospitality industry.
Skills and Requirements
Integration of Secwepemc culture into all aspects of the Resort experience
• Communicate food and beverage orders from clients to back of house staff
• Serve food and beverages to guests
• Perform frequent food quality checks with guests
• Provide food and beverage product knowledge when requested
• Learn and utilize proper serving techniques
• Practice responsible alcohol service
• Cash out and reconcile cash with total sales
• Maintain contact with clients before, during, and after events to ensure overall satisfaction
• Develop personal skills and capability through on-going training and mentorship
• Senior Management reserves the right to change, rescind, add or delete the functions of this position at any
time.
Knowledge, Skills and Abilities:
• Secondary school diploma is required
• Excellent communication skills
• Professional appearance and attitude
• Strong customer service ability
• Cash handling experience is an asset
• Efficient time manager
• FOODSAFE certification
• Serving It Right certification

Employment Opportunity
Banquet Servers and Bartenders are required to work primarily evenings, weekends, and Holidays.
To Apply Contact If you would like to be a part of our food and beverage service team, please submit your resume and cover
letter to:
Quaaout Lodge
In person: Quaaout Lodge front desk – 1663 Little Shuswap Lake Rd
Email: jobs@quaaoutlodge.com
Fax: 250.679.3220
FRONT DESK AGENT
Hours PART TIMELocation Squilax, B.C
Wage To Be DiscussionDate Posted Nov 7,19
Description
The Quaaout Lodge is in search of enthusiastic, energetic and friendly employees to join our front desk team. The Front Desk Agent at the Quaaout Lodge is a complete service professional. To ensure that guests have a positive and enjoyable experience, knowledge of resort facilities and services as well as attractions and services in the region is preferred. Professional appearance and behavior is required at all times.
This role is required to work as part of a team and independently as the person responsible for resort facilities throughout the day and night. The Front Desk is the main hub of the resort guest experience. Front Desk Agents are required to be well informed about all aspects of the resort as well as the community and region as a whole.
Skills and Requirements
• Integration of Secwepemc culture into all aspects of the Resort experience.
• Ensure health and safety regulations are followed in accordance with company policies and relevant law.
• Welcoming guests to the resort.
• Check-in/out of guest rooms
• Reservations by phone, email, fax. We reserve guest rooms, tee times, and direct reservations calls for Jack Sam’s Dining Room and the Le7Ke Spa.
• Provide guests with business services such as faxing, photocopying, etc.
• Handling money, and processing credit card payments.
• Assisting guests experiencing problems during their stay.
• Ensure the safety and security of guests and resort property
• Monitor switchboard and direct telephone calls
Employment Opportunity
• Provide concierge services
• Assist other departments as needed
• Other tasks contributing to the operation of the resort as requested by management
Knowledge, Skills, and Abilities:
• You MUST enjoy interacting with people.
• Accuracy in recording information is an absolute must.
• Accuracy in basic accounting is required.
• Excellent English literacy, spoken and written.
• Knowledge of additional languages is an asset.
• Professional appearance and manner.
• Ability to work independently with little supervision
• Ability to manage time effectively
• Excellent communication skills
• Ability to troubleshoot
• Criminal record check may be required
• You must be very comfortable working with computers including use of:
o Microsoft Excel
o Microsoft Word
o Email – Microsoft Outlook
o ResortSuite Property Management software experience is an asset
• Customer service experience in a resort environment is preferred
The Front Desk Agent is required to work evenings, weekends, and holidays.
• We operate 24 hours a day, 7 days a week, 365 days a year.
• Front Desk Agents are scheduled for a variety of shifts with hours that vary depending on business levels.
• Shifts will vary from week to week, and specific days off cannot be guaranteed.
To Apply Contact If you think you are ready for this challenge, please submit your resume and cover letter to:
Quaaout Lodge
In person: Quaaout Lodge front desk – 1663 Little Shuswap Lake Rd
Email: jobs@quaaoutlodge.com
Fax: 250.679.3039
By Mail:
1663 Little Shuswap Lake Rd
Chase, BC V0E 1M2
DINING ROOM MANAGER
Hours FULL TIME/ PERMANENTLocation Squilax, B.C.
Wage To Be DeterminedDate Posted Nov 7,19
Description
The Dining Room Manager assists and compliments the Food and Beverage Operations Manager and
Director/Executive Chef in our goal to control all restaurant operations at the Quaaout Lodge. This role
will help ensure desired levels of service and product quality are met through the successful management
and mentor-ship of staff.
Skills and Requirements
• Integration of Secwepemc culture into all aspects of the Resort experience.
• Ensure health and safety regulations are followed in accordance with company policies and
relevant law
• Assist with the organization, direction, and evaluation of food and beverage quality levels based
on well-defined service expectations.
• Manage, motivate, schedule, recruit, and train dining room staff while ensuring relevant HR
policies are followed (appraisals, discipline, etc.)
• Assist in purchasing and control of beverage inventory, continually using resourcefulness to
improve the overall profitability
• Assist with planning and implementation of special events including theme evenings and
collaborative wine makers dinners
• Attend meetings and contribute to resort strategy and policy making
• Ensure health and safety regulations are followed in accordance with company policies and
relevant law
• Monitor and maintain cleanliness of dining room and work areas
• Assist in developing relationships with current and future suppliers
• Develop and maintain wine and beverage menus to align with vision and concept of dining room.
• Develop and maintain dining room sales initiatives and special to ensure financial goals are being
met.
• Develop personal skill and capability through on-going training and mentorship
• Build a collaborative relationship with kitchen team to provide unified team approach to
excellence in food quality and service.
• Senior Management reserves the right to change, rescind, add, or delete the functions of this
position at any time.

Ability to lift 25 to 50 pounds. The employee may be required to walk or stand for long periods of time.
Must have fine motor skills and be able to bend, climb, balance, reach, stoop, kneel, crouch, or crawl
without hindrance. While performing this job, employee will be subject to sunlight, heat, wet or
humid conditions.
To Apply Contact If this opportunity sounds like a perfect fit for you, please submit your resume and cover letter quoting
#2019-JS-24 to jobs@quaaoutlodge.com by the closing date of November 25, 2019.
SERVERS, HOSPITALITY SUPPORT AND BARTENDER
Hours PART-TIMELocation Squilax BC
Wage Date Posted Sep 3,19
Description
The beautiful and award winning Quaaout Lodge at Talking Rock Golf Resort is seeking year-round part-time candidates to fill positions in Jack Sam’s Restaurant and Lounge. Working primarily weekends (up to 3 shifts), we are seeking Jack Sam’s Servers, Hosts/Support Staff and a Bartender.
Servers – we are looking for enthusiastic, energetic, and friendly people who have a genuine passion for providing amazing and anticipatory service in our Jack Sam’s Restaurant.
Server Support/Host/Hostess – we are needing awesome sidekicks to our serving staff – people looking for a great steppingstone opportunity to develop their careers in a fast-paced environment.
Bartender – we are looking for someone who loves the restaurant industry, is full of energy, good with people, an effective communicator and able to juggle several things at one time is a must. Serving it Right certificate required as well as professional experience and knowledge of cocktails, specialty drinks, beer, wines and spirits. Bartending course would be an asset.
We offer a positive, fun working environment as well as some amazing benefits and perks including discounts on meals and guest rooms, spa services and products, pro shop merchandise, and golfing at Talking Rock Golf Course as well as unlimited access to the resort’s fitness facilities and pool.
Skills and Requirements
• FOOD SAFE and Serving It Right certification or the ability to obtain certification prior to start.
• Amazing guest service aptitude including communication and time management skills.
• Cash handling experience would be an asset,
• Familiarity with basic cooking techniques and terminology.
To Apply Contact If this opportunity sounds like a great way to earn some extra money, please submit your resume and cover letter quoting #2019-JS-23 to jobs@quaaoutlodge.com.
4 Food Services, Hospitality, Tourism Items
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The Employment Program of British Columbia is funded by the
Government of Canada and the Province of British Columbia